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Casaloop · Legal

Casaloop Terms of Use

Effective date:October 22, 2026

Summary

  • Casaloop helps you look after your home with a light plan and turns each task into progress in your Home.
  • Use it sensibly: no cheating, no abuse and no other people’s data without their permission.
  • Boxes, coins, pieces, furniture and XP are virtual: they have no monetary value and cannot be sold.
  • The app is free to download. If there is ever a paid plan, it will be optional, and nothing is charged unless you subscribe through the store.
  • You can delete your account at any time.

1. Who we are and how these Terms work

  • The agreement. These Terms are an agreement between you and Victor Hugo Pedroza, an individual based in Brazil, who is responsible for Casaloop (“Casaloop”, “we”, “us”). Contact: support@casaloopapp.com.
  • Acceptance. On the app’s first screen, by tapping “Let’s go”, you agree to these Terms and to the Privacy Policy, which are one tap away on that same screen. The app stores the date of this acceptance on the device. If you do not agree, do not use the app.

2. What Casaloop is

Casaloop is an app for organizing household tasks. It includes:

  • routines and one-off tasks;
  • shopping lists;
  • a daily and weekly plan;
  • reminders on the device itself;
  • sharing tasks with the people you live with;
  • a virtual Home that earns Boxes, coins, pieces and furniture as tasks are logged.

The plan is a suggestion: you decide what to do and can always adjust it. Casaloop does not provide cleaning services and does not guarantee any result in your home.

3. Who can use it

  • The minimum age is 13 (16 in the European Economic Area and the United Kingdom).
  • If you are under 18, you may only use the app with the permission of a parent or guardian, who also accepts these Terms and is responsible for your use.
  • You agree to provide truthful information.

4. Your account

  • Provisional account. The app creates a provisional account at the end of the initial setup, without asking you to sign up. It is tied to this device: if you delete the app or its data before saving your account, you may lose access to your Home.
  • Saving your account. You can link an email address (with a code, link or password), Apple (on iPhone) or Google to your account. Keep this sign-in method safe and do not share the codes you receive.
  • Homes are never mixed. If the sign-in method you use already has another Home, you choose which one to keep. The app does not merge data from two Homes.
  • Responsibility. You are responsible for what is done in your account. If you suspect misuse, let us know at support@casaloopapp.com.

5. Shared Homes

  • Roles. Each Home has an owner and may have members. Anyone with an account in the Home can access its data, as explained in the Privacy Policy.
  • Invitations. Only the owner can invite, with a saved account. Invitations are sent by link and code, valid for 7 days (default). A provisional account cannot invite.
  • Rotations. A task rotation only applies with the agreement of those taking part.
  • Leaving and removal. Any member can leave the Home. The owner can remove a member: that member’s tasks go back to the owner, and the shared history stays in the Home.
  • If you delete your account:
    • you leave the Home;
    • the shared history stays with those who remain, and your profile is renamed “Morador removido” (“removed member”);
    • if you were the owner, the Home passes to the longest-standing member.
  • Members without an account. Only add people who have agreed. For children, use a nickname.

6. Your content

  • What you write remains yours: names, routines, notes, lists and the Home’s name.
  • The license you grant us is limited, free of charge and non-exclusive. It allows us to store, copy, synchronize and display this content to you and to the people you share your Home with, solely to make the app work. The license ends when the content is deleted, except for what we must keep by law.
  • What is not allowed: illegal or offensive content, or content that infringes other people’s rights.
  • Sensitive data. Avoid adding sensitive data, about yourself or others, to notes and lists.

7. Rules of use

You may not:

  • circumvent the app’s security or limits, or try to access other Homes’ data;
  • create accounts or invitations in an automated way, or use invitations to send unwanted messages;
  • exploit bugs to gain XP, Boxes, coins, pieces or furniture. If you find a bug, please tell us;
  • copy, modify, resell or reverse engineer the app, except where the law allows it;
  • use the app for any unlawful purpose.

If someone breaks these rules, we may limit features, or suspend or close the account (section 13).

8. XP, streaks, Boxes, coins and items

  • They have no monetary value. XP, streaks, Boxes, coins, Collection pieces, furniture, properties and Home decorations are game elements. They cannot be sold, exchanged for money, redeemed or transferred to another Home.
  • Today, none of these are sold for money. Boxes come from logged tasks and from showing up day after day, and coins are spent in the app’s Shop. If this ever changes, these Terms will be updated beforehand with the purchase rules.
  • Draws. Box contents are drawn on the server, following the rarity rules and guarantees shown in the app.
  • Adjustments. We may change rules, coin prices and the catalog to keep the game balanced. We do not take away items you received legitimately. If a bug creates items or coins by mistake, we may correct it.
  • Honesty agreement. Only log what you actually did. The app trusts your log.

9. Paid plan and payments

  • The app is free to download and use. Today, nothing is charged and there are no in-app purchases.
  • Welcome period. The app may offer a free welcome period, with no card required. When it ends, the extra features are paused, with no charge.
  • A future paid plan. There may be an optional paid plan. If there is:
    • nothing will be charged unless you subscribe, through the App Store or Google Play;
    • the price, the billing period and what the plan includes are shown before you confirm;
    • the rules for purchase, renewal, cancellation and refunds are those of the App Store and Google Play, without prejudice to your rights under the Brazilian Consumer Defense Code;
    • these Terms will be updated beforehand, as described in section 15.

10. Test versions (beta)

  • Beta versions, distributed to testers, may contain bugs and may change, gain or lose features without notice.
  • As a last resort, we may need to migrate or reset test data. Whenever possible, we will let you know beforehand.
  • To keep a copy, use Settings › Privacy and data › Export my data.

11. Reminders, synchronization and availability

  • Reminders. They are scheduled on the device itself and depend on permissions and the operating system. Focus modes, battery saving or disabled permissions may prevent them from going off.
  • Offline. The app works without a connection, and synchronization resumes when the connection is back.
  • Availability. We do our best to keep the service running, but there may be interruptions for maintenance or due to third-party failures.

12. Intellectual property

  • What is ours. The app, the Casaloop brand, Loopy, the illustrations, the pieces, the sounds and the texts belong to us or are used under license.
  • What you may do. You receive a personal, limited, non-exclusive, non-transferable and revocable license to use the app.
  • Suggestions. If you send us ideas, we may use them with no obligation to pay you.

13. Suspension and termination

  • On your side. You can stop using the app and delete your account at any time.
  • On our side. We may suspend or close accounts that break these Terms. We will let you know beforehand whenever possible and when the law requires it.
  • End of the service. If Casaloop is shut down, we will let you know in the app at least 30 days in advance and, whenever possible, offer a way to export your data.

14. Liability

Nothing in these Terms limits the rights you have under the Brazilian Consumer Defense Code. To the extent permitted by law, we are not liable for damage caused by:

  • use of the app in breach of these Terms;
  • content entered by users;
  • failures of third-party services, such as app stores, sign-in providers or your internet connection;
  • loss of access to an unsaved provisional account after deleting the app or its data.

15. Changes to these Terms

  • We may update these Terms. The date at the top shows the version in force.
  • If the change is significant, we will let you know in the app at least 30 days before it takes effect.
  • If you keep using the app after that, the new version applies to you. If you do not agree, you can delete your account at any time.

16. Governing law and jurisdiction

  • These Terms are governed by the laws of Brazil.
  • In a consumer relationship, you may bring a claim in the courts where you live (Brazilian Consumer Defense Code, art. 101, I).
  • In all other cases, the courts determined by Brazilian procedural law have jurisdiction.

17. Contact us